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We want to help you get the most out of your AM Better individual health insurance plan. To do so we put together this overview with the information you need to use your plan the best. If you have questions we are here to help, however please reach out to AM Better first. Most of the time the issue can be resolved easily by calling in or going online to see your portal with your claims or premium information.

We strongly recommend is to set up auto pay from a personal checking account. If you do it from a credit card and it gets canceled, if you don’t set it up again your policy will get canceled. They give a 30 day grace period until coverage is canceled.

PHONE Customer Service Number to call is 877-687-1197.

24/7 NURSE LINE: 877-687-1197

ONLINE PORTAL: www.ambetter.coordinatedcarehealth.com

FIND A PROVIDER: Look up Doctor Network Here. For AM Better, one advantage is you have In-Network coverage in 25 states (see chart below). If you are looking up a doctor or facility in another state, need to go out and pick that network in that state. (Scroll down to the very bottom of the page for exact step by step directions on how to look up doctors).

PRESCRIPTION DRUG LOOKUP: The Formulary PDF to look up drugs is here, do a “Ctrl +F” to find and search in the attached document AM Better 2024 Drug Lookup Cascade Plans.

BILLING Phone Number for Pay by Phone is 866-918-4450.

TELADOC Virtual FREE phone service. Go to TELADOC Here

$500 AM Better MyHealthPays Rewards Program

Do NOT use the WA HealthPlanFinder for searching for doctors, as their search function is not accurate. It is always best to go directly to the carrier website and/or call your doctors office/hospital system billing department directly to confirm coverage. The Hospital Chart above is a general overview of hospitals in the Seattle area. There may be more hospitals covered in other areas. Check the Find a Provider link above for more details.

A few additional pieces of advise and good to know information. All carriers cover a true emergency as if it is “In-Network” for health needs that need urgent and needs immediate care. If you are going to be in another state often we recommend to pick a carrier that covers that state as well if possible. 

P.S. We also do Life, Disability, Long Term Care Insurance and Medicare. Let us know if you want to look into coverage.

Gary Franke & Tamara Chandler
Achieve Alpha Insurance LLC
Independent Broker
12505 Bel-Red Rd, Ste 106

Bellevue, WA 98005
425-802-2783 (call or text office line)
health@achieve-alpha.com
www.achieve-alpha.com