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We want to help you get the most out of your LifeWise individual health insurance plan. To do so we put together this overview with the information you need to use your plan the best. If you have questions we are here to help, however please reach out to LifeWise first. Most of the time the issue can be resolved easily by calling in or going online to see your portal with your claims or premium information.

We strongly recommend is to set up auto pay from a personal checking account. If you do it from a credit card and the credit card gets canceled and subsequently your payment does not process, your policy will get canceled. They give a 30 day grace period until coverage is canceled. LifeWise will NOT accept payments from business credit cards or business checking accounts.

PHONE Customer Service Number to call is 800-817-3056.

ONLINE PORTAL: www.lifewise.com

FIND A PROVIDER: LifeWise plans use the “LifeWise Primary“ Network for Plans called Essential or Cascade Plans. (Scroll down to the very bottom of the page for exact step by step directions on how to look up doctors). Cascade Select plans use the Alpine Network of doctors (a smaller network).

PRESCRIPTION DRUG LOOKUP: The Formulary PDF to look up drugs is here, do a “Ctrl +F” to find and search in the attached document 2024 LifeWise Drug Formulary

BILLING Number for Pay by Phone is 888-431-2059.

Do NOT use the WA HealthPlanFinder for searching for doctors, as their search function is not accurate. It is always best to go directly to the carrier website and/or call your doctors office/hospital system billing department directly to confirm coverage. The Hospital Chart above is a general overview of hospitals in the Seattle area. There may be more hospitals covered in other areas. Check the Find a Provider link above for more details.

A few additional pieces of advise and good to know information. All carriers cover a true emergency as if it is “In-Network” for health needs that need urgent and needs immediate care. If you are going to be in another state often we recommend to pick a carrier that covers that state as well if possible. 

P.S. We also do Life, Disability, Long Term Care Insurance and Medicare. Let us know if you want to look into coverage.

Gary Franke & Tamara Chandler
Achieve Alpha Insurance LLC
Independent Broker
12505 Bel-Red Rd, Ste 106

Bellevue, WA 98005
425-802-2783 (call or text office line)
health@achieve-alpha.com
www.achieve-alpha.com

The step by step process on how to find a doctor on the www.lifewise.com website.